Items with  button are in Pristine  condition:

The labels and capsules are clean, undamaged, and firmly attached to the bottles;

The bottles are free of all additional labels;

Levels of wine are at the base of the neck or higher;

If applicable, the case is original, correct, and in good condition;

Items with  button have Conditions  associated with them that require your approval prior to checking out.

Conditions can be as simple as a scratched or stained label; additional time/delay required to receive, inspect and prepare the product(s) for shipment; a damaged case; etc.

For Conditions related to the condition of the actual bottle(s), pictures are provided for your review and consideration prior to finalizing your purchase.

Absolutely!

► Keyword Search - search using one keyword, or several words by adding a "_" between each word. For example: search keyword Romanee to see products available on FTWC that contain the word "Romanee"; search Domaine_de_la_Romanee-Conti to only see products available from DRC. 

► Curated Search - select one of the Curated Search options and then scroll up to the Search filters at the top of the page and refine to your preference. For example: select the Curated Search for Champagne > Top Producers > Dom Perignon then scroll up to the Search filters, select > Rose in the color field drop-down, then click Search or Refresh and the system will filter our offers to only display the Rose available from Dom Perignon.

► Curated Lists - products on these lists are selected based on the context of the list, so filtering is limited to the search fields in the search bar. 

The rest is pretty intuitive but feel free to reach out if you have any questions.

FTWC ("From the Wine Cellars") trades directly on Liv-Ex (London International Vintners Exchange), the world's most trusted fine wine and spirits marketplace, giving you access to over $500 Million USD of the finest wine the world has to offer.

The London International Vintner’s Exchange (Liv-Ex) is the world’s largest fine wine and spirits international trading platform, and the global standard for quality and reliability in the world of fine wine. 

- Thousands of live offers for fine wines at any one time

- Dedicated warehouse for storing bonded wine

- Team of well-trained experts that open, inspect, photograph and check over 65,000 cases of wine per year

- Team of well-trained experts to handle packaging, shipping and logistics 

FTWC trades on the Liv-Ex platform and acts as an agent for its customers in providing access to fine wine normally reserved for wine professionals.

FTWC acts as your agent for the purchase of products on Liv-Ex in the most expedient way possible - either through the direct purchase of "Live Offers" on the exchange and/or through "List Offers" posted on the exchange, which require brokering steps between FTWC, Liv-Ex and fellow members on the exchange. 

FTWC provides peace of mind with every order. The experienced and skilled Liv-Ex team are a fundamental part of this operation. They carefully open, inspect, photograph and check more than 65,000 cases of wine a year, and have a digital catalogue of authentic wines and bespoke algorithms that flag potentially high-risk wines.

Yes - FTWC can safely ship your order to your address of choice in the Continental USA, most European countries, parts of Asia, and Oceania. Shipping cost to these regions will be calculated at checkout - shipping to all other regions will be quoted separately upon submission of your Order Confirmation.  

We work with industry leading specialized wine logistics companies in coordinating shipment of your product(s), providing you with a wealth of logistical expertise.

Yes. All purchases from FTWC include initial storage free of charge for up to 60 days. FTWC also offers ongoing secure storage and related services in Bordeaux, France. Select storage in Bordeaux at checkout and we'll get back to you with pricing and details.

FTWC also works with industry leading specialized wine logistics companies in coordinating shipment of your product(s), providing you with a wealth of logistical expertise to safely ship your order to your address of choice if ever needed.

FTWC works with industry leading logistics companies in coordinating shipment of your product(s). All orders are consolidated and shipped from Bordeaux, France. Current delivery times for shipment by air and gorund are:

Most states in the Continental USA: 8 to 10 weeks

Most European Countries: 3 to 6 weeks

Most countries in Asia and Oceania: 8 to 10 weeks

Shipping logistics and delivery times to all other regions are quoted on a case-by-case basis on the Order Confirmation prior to final Checkout.

Yes. FTWC works with industry leading specialized wine logistics companies in coordinating shipment of your product(s), providing you with a wealth of logistical expertise - including transit insurance for the product(s) and shipping cost - to safely ship your order with peace of mind.  

FTWC accepts payment in US Dollars in advance by either SWIFT wire transfer, or in escrow through Safefunds. 

SWIFT is a global payment system used by financial institutions around the world to wire funds between them. SWIFT wire instructions will be included on your Order Confirmation from FTWC if you select this method.

Safefunds (www.safefunds.com) is a US-based escrow-like payment platform that has been serving members in 125 countries world wide since 1999 with complete transaction protection and secure payment services. Here's how it works:

1. You Sign-Up to Safefunds (free of charge) prior to submitting your order to FTWC.

2. You select Safefunds as your method of payment on the Payment page during checkout.

3. FTWC sends you an Invoice for electronic signature via DocuSign - once signed, the 'DocuSign Envelope ID' becomes the subject of the transaction on the Safefunds system.

4. FTWC enters the transaction on the Safefunds system and addresses it to you.

5. You deposit the necessary funds into your Safefunds Account (deposits are made by bank wire, electronic funds transfer, or check drawn on a U.S. bank) and you commit the amount necessary for the transaction addressed to you by FTWC.

6. FTWC verifies that the funds are reserved for the transaction, and executes the trade(s) on Liv-Ex for the transaction in question.

7. FTWC sends you the Liv-Ex Trade Number(s) in question by email. 

8. Upon receipt of the Trade Numbers by email, you login to Safefunds and release the funds that were reserved for the transaction to FTWC.

9. Congratulations - you now officially own the product(s) on your order!

10. FTWC arranges the shipment or storage of your product(s) as specified on the Invoice.

All prices and transactions are in US Dollars.

FTWC accepts payment in US Dollars in advance by either SWIFT wire transfer, or in escrow through Safefunds.